Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Guarantee

  • Each ticket you submit to our technical help Dept will be answered within up to 1 hour. All normal queries are going to be addressed right away. Nonetheless, if the assistance request you have sent requires the help of a trained admin technician, we are going to send the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Professional Technical Assistance Service

  • We deliver around the clock tech help by using a ultra–fast ticket application built into your Control Panel. You could contact us whenever you want about any of the software packages that come installed in advance on the virtual server, such as the selected OS, the server administration panel and our custom created Website Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Website Control Panel that is included free of charge with the virtual server, you will discover an instructive Help zone, which incorporates everything you should know about organizing your web–sites and apps. We have introduced a wide selection of how–to articles and reviews and video guides that demonstrate the primary site supervision tasks in an understandable fashion.