• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to delivering a fast and proper response to each client support ticket submitted by a user. Our experienced customer care staff members will examine your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average helpdesk ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A Premium–Quality Customer Support Service

  • Our client support team members possess significant experience in the Linux web hosting realm and are knowledgeable enough to provide a swift answer to your problem. If, however, the issue at hand is not within the competence of a support engineer, the customer support ticket will be sent to a programmer or admin for additional investigation.

  • Intuitive help center
  • An Intuitive Help Section

  • Built into the Website Control Panel is an easy–to–browse Help Center section, which includes different sources of information. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and site management articles, check out our how–to video tutorials or browse our F.A.Q. library.