Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you’ll find an exhaustive Help Center section offering plenty of help articles and regularly asked questions. They are answered by our support team of seasoned techs. Just type in your question and our clever software will provide you with the best possible answer.

  • Top quality support service
  • How–To Videos

  • For users who’d rather find out how to fix a commonly experienced issue by watching a video tutorial, we’ve added a compilation of video tutorials to our Website Control Panel. All the educational videos are brief and easy to comprehend. They offer you visual presentations of different site management procedures.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 help desk service with a one–hour response time guarantee. Our team of knowledgeable tech support engineers will be at your disposal to answer all the questions that you could possibly have. During non–peak times, an answer will be provided within just twenty minutes.