One of the usual reasons to get a hosting server of your own is that you will have comprehensive control over the software environment and you could install anything you'd like. This will allow you to run programs that require certain software in order to be present on the server, which is not possible with a shared hosting server in which you could install software just in the account, but not on a root level. If you're not very acquainted with such matters, nevertheless, you might face complications as managing a hosting server of your own differs from managing a standard shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our admins can easily deal with different tasks that should be done or can resolve a variety of problems that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your web server, so if you obtain any one of our VPS servers plans, you'll be able to benefit from this service and have our admins perform different tasks that you can't do yourself or you simply have no time. They'll install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any application that doesn't perform properly for some reason. You could add the upgrade to your package as many times as you want depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left in your billing CP. Our Managed Services upgrade provides 30 minutes of custom work on your server too, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the Linux dedicated servers we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your web server is prepared, you could acquire the upgrade during the hosting server signup process, or if you need something to be executed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your machine, so in case you face any difficulties to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our experts shall assist you in a very timely manner. If a task takes less than an hour, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.